Orders are produced on a first-in, first-out basis. If your order is needed by a specific date, please plan accordingly. When you place an order you will receive an estimated date for delivery. You can also check our production status page to see estimates on how busy our production queue is. At any time you can find an estimate of how long it might take for us to produce your order. You should also allow for additional time during high order volume periods like holiday seasons. The following shipping methods are available:
USPS Priority Shipping
- Available for all orders, and is the fastest and safest means of delivery. However, it is also the most expensive. It includes tracking information so that you can track your package after it has shipped. You will receive an email confirmation with the tracking number after it has shipped.
- Inside the United States you should expect shipping to take 2-5 days after your order has been produced. Average shipping price will be $6 to $10.
- Outside the United States you should expect shipping to take 10-15 days after your order has been produced. Average shipping price will be $30 to $40.*
USPS First-Class Shipping
- Available on domestic orders weighing less than 13 ounces, and international orders weighing less than 60 ounces. It is slower, but also cheaper than USPS Priority shipping. It has no tracking information, but we will send you an email letting you know it has shipped.
- If you are inside the United States, USPS First-Class shipping will take 5-10 days after your order has been produced. The average shipping cost will be $3 to $6.
- If you are outside the United States, USPS First-Class shipping will take 15 to 30 days after your order has been produced. The average shipping cost will be $12 to $25.*
- New UPS shipping options are now available during checkout. More information coming soon!
Will Call means that you will come to The Game Crafter facility and pick up your order, as soon as it has been marked shipped in your online receipt. The cost for this service is free and you may pick up your order Monday through Friday from 9am to 4pm.
**Please note that this option cannot be used to have another shipping company pick up your order.**
The Game Crafter
2609 Seiferth Rd
Madison, WI 53716
*Value Added Taxes (VAT)
VAT may exist on certain international orders. These fees must be paid by the customer as TGC is not responsible for these costs. TGC cannot legally mark orders as "gifts" under current tax laws.
Shipping costs are estimated by the real-time shipping calculators at USPS.com. The calculators estimate costs by weight and shipping method and are fairly accurate with most orders. However, the calculators do not factor in box dimensions and so large orders may require multiple shipping boxes and the customer to pay additional shipping costs. If this occurs, a TGC representative will contact the customer, explain the situation and request additional shipping fees be paid.