Shipping Methods

Orders are produced on a first-in, first-out basis.  If your order is needed by a specific date, please plan accordingly.  When you place an order you will receive an estimated date of delivery. You can also check our production status page to see estimates on how busy our production queue is. At any time you can find an estimate of how long it might take for us to produce your order.  You should also allow for additional time during high order volume periods like holiday seasons. The following shipping methods are available in general (please note that not all methods will be available for all orders/locations):

Name Description
UPS Worldwide Expedited Delivery usually in 2 to 5 business days after production. It does not include weekends. It is trackable.
UPS Ground Delivery times vary. Delivered usually in 1-5 business days after production. It does not include weekends. It is trackable.
UPS Next Day Air 11am the next day after production. It does not include weekends. It is trackable.
UPS Next Day Air Early A.M. 9am the next day after production. It does not include weekends. It is trackable.
UPS Next Day Air Saver 3pm the next day after production. It does not include weekends. It is trackable.
UPS Saver Delivery usually in 1 to 3 business days after production. It does not include weekends. It is trackable.
UPS Surepost Delivery in 2 to 8 days after production. It does not include weekends. It is trackable.
UPS Surepost Lightweight Delivery in 2 to 8 days after production. It does not include weekends. It is trackable.
USPS First-Class Package Delivery in 5 to 7 days after production. It is NOT trackable.
USPS First Class Package International Service Delivery time varies by destination, anywhere from 20 to 45 days after production. It is NOT trackable.
USPS Priority Mail Delivery in 1 to 3 days after production. It is trackable.
USPS Priority Mail Express Overnight delivery the next day after production to most U.S. locations. It does not include weekends. It is trackable.
USPS Priority Mail International Delivery in 6 to 10 business days after production. It is trackable.
UPS Mail Innovations Delivery usually within 6-8 business days after production. It is NOT trackable after it reaches your country.
Will Call By selecting Will Call you agree to pick up your order at The Game Crafter facility in Madison, Wisconsin.

Will Call

Will Call means that you will come to The Game Crafter facility and pick up your order, as soon as it has been marked shipped in your online receipt.  The cost for this service is free and you may pick up your order Monday through Friday from 9am to 4pm.    

**Please note that this option cannot be used to have another shipping company pick up your order.**

The Game Crafter
2609 Seiferth Rd
Madison, WI 53716
USA

*Value Added Taxes (VAT)

VAT may exist on certain international orders. These fees must be paid by the customer as TGC is not responsible for these costs. TGC cannot legally mark orders as "gifts" under current tax laws.

*Military Postal Service Agency (MPSA)

Once your package departs our warehouse the US Postal Service (USPS) and the Military Postal service Agency (MPSA) is responsible for delivering your package to your APO/FPO address. If you have a specific problem that you would like to discuss with the military Postal service agency officials in the future. You may contact their customer service at 1-800-810-6098.

 Always use the APO or FPO address, without the name of the city and country. This is to make sure the item stays in the military mail system instead of the international mail system.

You can find more information about Military shipping Here

*International Shipping

International packages shipped via Mail Innovations are not trackable after they leave the US.

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