COVID-19 Information

Due to Covid-19, the governor of Wisconsin has issued an executive order to temporarily shut down in-person activities at all non-essential businesses. The good news is that we are not a non-essential business! The bad news for you is that we’re going to be processing orders slower due to new safety measures.

As of 8am March 25, The Game Crafter will be operating with a skeleton crew of essential workers (roughly half of our staff). We are taking lots of extra safety measures to protect our staff and you from Covid-19. Also, no staff are required to come in, so how many people we have from day to day will change.

How This Will Affect You

Will Call is 100% closed. If you come to pick up an order in person you will be turned away without your order.

We will be processing orders, but due to our new mandate, we will be giving priority to orders dealing with the government, military, work from home publishers, and other essential businesses. Also, due to the reduced staff size, we will not be processing orders as quickly as normal.

Our customer service staff will be available during this time to answer any questions you may have. Please understand that they may be inundated with questions and so a response may take a little extra time.

How You Can Help

First and foremost, please do not cancel your order unless you absolutely must. We depend on having that work for our people and the money from your order to pay them. And enough work so that we can bring back our full staff after the executive order has run its course (estimated to be April 24th).

Second, if you’ve got some spare cash that you were going to use to buy prototypes or parts, buy yourself a gift certificate.

Third, if you don’t already, please consider subscribing to Component Studio. It is a highly useful service, and your subscription fees will help us pay our bills during this reduced workforce period.

Thank You

Thank you for your patronage all these years. Thank you for your patience during this troubling time. Stay safe out there.

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Last updated 3/25/20.