Contact TGC

Are you having trouble purchasing or publishing a game?

If so, please click on the green "Support" button on the bottom right-hand side of the screen on our site.  (Please note that our customer service department is not available on weekends; however, there will likely be experienced community members in the Discord chat who can answer questions during this time.)

Trouble publishing a game?

  1. Read the Game Editor information pages and watch the videos contained therein, since most questions are answered there.
  2. Click the "Support" button on the bottom right side of any page if you can't find an answer.

Trouble buying a game?

  1. View our Help page
  2. Click the "Support" button on the bottom right side of any page if you can't find an answer.

Have an idea or suggestion?

  1. Submit your idea to the Site Ideas. TGC staff are always listening, and we're always looking for ways to improve the website and please the community!

Contact Information

Mailing Address:
     The Game Crafter, LLC            
     1360 Regent St, #146
     Madison, WI 53715
Will Call Pickup Address: (mon-fri, 8am-4pm)
     The Game Crafter
     2609 Seiferth Rd
     Madison, WI 53716
Email Address:

Voicemail / Fax:

** Please review our website for information, as:  

  • We are not able to return phone calls to answer questions about our services.  
  • We do not accept phone or fax orders; all orders must be done through our website. 
  • We do not offer services/products that are not listed on our site.  

If you have questions that are not answered by the information on our site, please click the "Support" button on the right side of any page. **

        1-855-435-7842 (This is not a staffed phone line, so if you must leave a message, leave a message that includes your Order # and Username)

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