Contact TGC

Are you having trouble?

If so, please click on the green "Get Support" button on the bottom right-hand side of the screen on our site.  (Please note that our customer service department is not available on weekends).

If your question is not related to a purchase, you can also ask our community for help on our Discord chat using the green "Open Chat" button on the bottom right-hand side of the screen on our site.  This is a chat filled with members of our community (please note that our customer service staff are not available in this chat--you must use the Get Support button to reach a support staff member).

Trouble publishing a game?

  1. Read the Game Editor information pages and watch the videos contained therein, since most questions are answered there.
  2. Click the "Get Support" button on the bottom right side of any page if you can't find an answer.

Trouble buying a game?

  1. View our Help page
  2. Click the "Get Support" button on the bottom right side of any page if you can't find an answer.

Have an idea or suggestion?

  1. Submit your idea to the Site Ideas. TGC staff are always listening, and we're always looking for ways to improve the website and please the community!

Contact Information

Mailing Address:
     The Game Crafter, LLC            
     1360 Regent St, #146
     Madison, WI 53715
     USA 
Will Call Pickup Address: (mon-fri, 8am-4pm)
     The Game Crafter
     2609 Seiferth Rd
     Madison, WI 53716
     USA 
Email Address:

     info@thegamecrafter.com

Voicemail / Fax:

** Please review our website for information, as:  

  • We are not able to return phone calls to answer questions about our services.  
  • We do not accept phone or fax orders; all orders must be done through our website. 
  • We do not offer services/products that are not listed on our site.  

If you have questions that are not answered by the information on our site, please click the "Support" button on the right side of any page. **

        1-855-435-7842 (This is not a staffed phone line, so if you must leave a message, leave a message that includes your Order Number and Username)

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